When it comes to flying internationally with comfort, efficiency, and reliability, Eva Air has carved a reputation that speaks for itself. As one of Taiwan’s leading international carriers, Eva Air ensures its global network of offices supports travelers at every step. For passengers flying out of Indonesia, the Eva Air Jakarta Office in Indonesia is a dedicated support center that brings convenience right to your doorstep.
Whether you’re planning a family vacation, a business trip, or simply need flight-related assistance, the Eva Air Office in Jakarta is designed to cater to your travel needs seamlessly.
Where to Find the Eva Air Jakarta Office
Conveniently located in the heart of Jakarta, the Eva Air office is easily accessible by public and private transport. Here are the essential contact details:
Address: Mega Plaza, 10th floor, JL. H.R Rasuna Said Kav. C-3, Jakarta 12920, Indonesia
Phone: +62 21 5205363
Email: [email protected]
Working Hours: Monday to Friday, 08:30 AM – 5:30 PM
Website: www.evaair.com
The friendly and knowledgeable staff are always ready to assist with bookings, travel queries, or changes to your itinerary.
Airport Assistance: Soekarno–Hatta International Airport
If your journey begins at Jakarta’s bustling Soekarno–Hatta International Airport, the Eva Air Jakarta Office can offer guidance to ease your experience. From helping you with check-in procedures to navigating terminal transfers and lounge access, they ensure your airport experience is smooth and worry-free.
Airport Name: Soekarno–Hatta International Airport
Airport Address: Pajang, Tangerang City, Banten, Indonesia
Why Visit the Eva Air Office in Jakarta?
The Eva Air Office in Jakarta is more than just a place to book tickets. It’s a full-service hub offering a wide array of travel solutions, including:
Real-time flight updates
Baggage guidelines and excess baggage charges
Cancellation and refund policies
Upgrades and special service requests
Guidance on visa and immigration procedures
Eva Air Miles & loyalty program information
By walking into the office, you save time navigating the online system and receive personalized service tailored to your specific travel scenario.
Eva Air Headquarters & Global Services
Head Office Address: Luzhu District, Taiwan
Customer Service Number: +1-800-6951188
Manage Booking: Eva Air Manage My Trip
Flight Status: Check Flight Status
Baggage Info: Baggage Services
Aircraft Types Operated by Eva Air
Eva Air boasts a modern and diverse fleet designed for international and regional travel. This includes:
Airbus A320 / A321 / A330
Boeing 747 / 757 / 767 / 777 / 787 Dreamliner
McDonnell Douglas MD-11 / MD-90
Each aircraft is equipped with state-of-the-art in-flight entertainment, spacious cabins, and industry-leading safety features.
Travel Services Provided by Eva Air Jakarta Office
Passengers can expect assistance with the following services at the Jakarta branch:
Flight Ticket Booking & Cancellations
Airport Transfers & Lounge Access
Baggage Allowance & Lost Baggage Support
Business & Economy Class Assistance
Visa Guidance & Travel Insurance
Special Meals & Medical Assistance
Ok to Board & Immigration Services
Flight Delays & Rescheduling
Miles and Frequent Flyer Program Help
WiFi, In-flight Entertainment, and More
Top 10 FAQs about the Eva Air Jakarta Office
1. Can I change my flight from the Jakarta office?
Yes, you can request flight changes, rebookings, or cancellations directly at the office.
2. What documents do I need for international travel?
The office can guide you on required documents like passports, visas, vaccination proof, and travel insurance.
3. Can I upgrade to business class at the Jakarta office?
Absolutely. You can inquire about available upgrades and fare differences on the spot.
4. How can I check my flight status?
Use the official flight status link or ask the office team for real-time updates.
5. What’s the best time to contact the Jakarta office?
It's best to call or visit during morning hours (08:30 AM – 11:00 AM) for quicker service.
6. Does Eva Air offer student discounts?
Special fares and discounts may be available. Ask the staff about student or group travel deals.
7. What’s the baggage limit for flights from Jakarta?
Baggage allowance varies based on destination and cabin class. The office will provide specific information for your booking.
8. Can I request a wheelchair for my flight?
Yes, special assistance including wheelchairs can be arranged at the office in advance.
9. How early should I arrive at Soekarno–Hatta for Eva Air flights?
It’s recommended to arrive at least 3 hours before your scheduled departure for international flights.
10. Can I collect missing miles from previous flights at this office?
Yes, you can submit past travel details and claim any missing miles through the office.
Final Thoughts
Flying doesn’t have to be stressful—especially when you have a dedicated team nearby to handle the details. The Eva Air Jakarta Office in Indonesia ensures that every aspect of your trip is handled with professionalism and care. Whether it’s your first flight or your fiftieth, their support can make a world of difference.
From real-time assistance to insider tips on saving money and time, the Eva Air Jakarta Office is your ideal partner in travel. Visit today, and take one step closer to a smoother, smarter journey with Eva Air.